Effective as of July 18th, 2019

Terms of Service


Welcome to Openbridge (“Openbridge”, “we”, “our” or “us”). These Terms of Service (the “Terms of Service” and/or “Terms”) contain the legal terms and conditions that govern your use of and access to www.openbridge.com and any related sites (the “Site”) and our Bridges, Software, Documentation, Forums and collectively as the “Openbridge Properties”. Please review these Terms of Service carefully before using the Services.

If you have entered into a separate paid Enterprise agreement with us for specific services, then the terms of that agreement controls if it conflicts with these Terms.

If you have not entered into a separate paid Enterprise agreement with us for specific services, then by using the Openbridge Properties, clicking on the “I Agree” Button, completing the registration process, and/or browsing the Site or downloading any of our products, you represent that (1) you have read, understand, and agree to be bound by the Terms of Service, (2) you are of legal age to form a binding contract with Openbridge, and (3) you have the authority to enter into the Terms of Service personally or on behalf of the company or other organization you have named as the user, and to bind that entity to these Terms of Service. In the event you are agreeing to these Terms of Service on behalf of a company or organization, “you” and “your” will refer to the entity you are representing.

Your use of, and participation in, certain Services may be subject to additional terms (“Commercial Supplemental Terms”) and such Supplemental Terms will either be listed in the Terms of Service or will be presented to you for your acceptance when you sign up to use the supplemental Service. If the Terms of Service are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service. The Terms of Service and any applicable Supplemental Terms are referred to herein as the “Terms.”

General Terms

These Terms constitute the entire and exclusive agreement between Openbridge and you with respect to the Services and supersede and replace any other agreements, terms and conditions applicable to the Services. These Terms constitute the entire and exclusive agreement between Openbridge and you with respect to the Openbridge Properties and supersede and replace any other agreements, terms and conditions applicable to the Services. Purchase orders placed by you shall be for the sole purpose of specifying the Commercial Services that you wish to purchase. Any other terms stated in any purchase order delivered to Openbridge by you, other than pursuant to an Order Form supplied by Openbridge, shall have no effect. These Terms create no third party beneficiary rights. Openbridge’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable the remaining provisions of the Agreement will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights in these Terms, and any such attempt is void, but Openbridge may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. You and Openbridge are not legal partners or agents; but rather we have an independent contractor relationship. Openbridge will not be responsible for any failure to perform or delay in performing any of its obligations under these Terms where and to the extent that such failure or delay results directly or indirectly from an event beyond Openbridge’s reasonable control.

Fees and Payment

Customer will pay all fees specified in your ordering or purchasing documents, which may include but are not limited to, an order form, email authorization or order submitted via our website (“Order Forms”), and authorizes Openbridge to charge using Customer's selected payment method, for all applicable fees. Except as otherwise specified on the Order Form:

  • Currency: fees are quoted and payable in United States dollars
  • Non-Cancelable and Non-Refundable: fees are non-cancellable and non-refundable except as required by law. Customer is responsible for providing complete and accurate billing and contact information to Openbridge. Openbridge may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due.

Free Trial Period: Openbridge will provide the platform to you free of charge during the Free Trial Period as stated in your order form. Following the Free Trial Period, you will be presented with an Order Page on your next sign-in to select a tier in order to keep using the Service. If you have not selected a subscription tier, your access to the Platform will be limited to a trial plan. The Free Trial Period will be fourteen (14) days (or longer at the sole discretion of Openbridge) following the date of your account registration.

Invoicing: Openbridge will invoice Customer in advance and otherwise in accordance with the Order Form(s). Unless otherwise stated in the Order Form, invoiced charges are due upon receipt.

Disputes. Openbridge must receive written notice of any disputed charges or invoices from Customer within ten (10) business days of the invoice date. The dispute notice must in reasonable detail provide the information concerning the disputed charges or invoices.

Renewal. CUSTOMER'S ACCOUNT WILL AUTO RENEW subscription terms. Openbridge WILL AUTOMATICALLY CHARGE CUSTOMER AT THE END OF THE TERM FOR THE RENEWAL PLUS ANY ADDITIONAL PERIODS EQUAL TO THE CURRENT SERVICES AND EXPIRING TERM, UNLESS EITHER PARTY GIVES NOTICE OF NON-RENEWAL AT LEAST THIRTY (30) DAYS PRIOR TO EXPIRATION OF THE THEN-CURRENT TERM. The fees for any such renewal term shall be the same as that during the prior term unless Openbridge has given the Customer notice of a fee increase, in which case the fee increase shall be effective upon renewal and thereafter. Any such fee increase shall not exceed more than a ten (10%) percent per unit increase from the fee level for the relevant Service in the immediately prior term, unless the fees in such prior term were designated in the relevant Order Form as discount, multi-year, one-time or promotional pricing.

Taxes. Customer is responsible for all taxes. Openbridge will charge tax when required to do so. If Customer is exempted from applicable taxes, Customer must provide Openbridge with an official exemption certificate or other appropriate documentation at the time of purchase. As such, Openbridge will not include federal, provincial, or local sales, PST, GST, HST, VAT, foreign withholding, use, property,excise, service, or similar transaction taxes (“Taxes”) now or hereafter levied, all of which shall be for your account. You will be responsible for all Taxes associated with the Services and your account other than any U.S. taxes based on our income, property, franchise, or employees. If we are required to pay Taxes on your behalf, we shall invoice you for such Taxes, and you shall reimburse us for such amounts in accordance with these terms. You hereby agree to defend, indemnify, and hold harmless us and our officers, directors, managers, employees, and agents from any and all liabilities, costs, and expenses (including reasonable attorneys’ fees) in connection with any Taxes and related costs, interest, and penalties paid or payable by us on your behalf.

Purchase Orders. If Customer requires the use of a purchase order or purchase order number, Customer must (i) provide the purchase order number in advance of purchase; and (ii) agree that any terms and conditions on a Customer purchase order will not apply to this Agreement and such purchase order terms are null and void.


Openbridge May Discontinue Services. Openbridge may choose to modify or discontinue the Services, including any portions of the Services as we update our offerings and add more features. We may stop, suspend, or modify the Services at any time without prior notice to you.

Openbridge May Modify These Terms. Openbridge may update these Terms from time to time. The most current version of these Terms will be posted on Site. When changes are made, Openbridge will make a new copy of the Terms available at the Site and any new Supplemental Terms will be made available from within, or through, the affected Service on the Site or within the Agent. We will also update the “Last Updated” date at the top of the Terms of Service. Any changes to the Terms will be effective immediately for new users of the Openbridge Properties and, for all other users, any changes to the Terms will be effective thirty (30) days after posting notice of such changes on the Site, or within or through the affected Service on the Site, as applicable. If we determine in our sole discretion that an update is material, we will notify you through the Service and/or by email to the email address associated with the Administrator (defined below) for your account. We may also inform you of updates to the Terms in our blogs or via other communication methods. We may require you to provide consent to the updated Terms in a specified manner before further use of the Openbridge Properties is permitted. If you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the Openbridge Properties. Otherwise, your continued use of the Openbridge Properties constitutes your acceptance of such change(s). Please check the Site regularly to view our then-current Terms.

Privacy. The Openbridge Privacy Policy https://www.openbridge.com/privacy governs any of the personal information that you provide to us.

Your Account. In registering for the Services, you agree to:

  • provide true, accurate, current and complete information about yourself as prompted by our registration form (“Registration Data”); and
  • maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You represent that you are not a person barred from using the Openbridge Properties under the laws of the United States, your place of residence or any other applicable jurisdiction.
  • You agree not to create an account using a false identity or information. You agree not to create an account or use the Openbridge Properties if you have been previously removed by Openbridge, or if you have been previously banned from any of the Openbridge Properties. It is your responsibility to safeguard the login and password that you use to access the Services and the Forums and you agree not to share your login and password with any third party, including not sharing your login amongst two or more users. You are responsible for any activity originating from your account, regardless of whether such activity is authorized by you. You should notify Openbridge immediately of any unauthorized use of your account.

Use of the Openbridge Properties. Subject to compliance with these Terms of Service, Openbridge grants to you a limited, non-exclusive, non-transferrable, non-sublicensable right to: (i) access and use the Openbridge Properties for your internal business purposes; (ii) use the Documentation in support of such access and use of the Openbridge Properties; and (iii) reproduce portions of the Openbridge Properties for the sole purpose of using the Openbridge Properties for your internal business purposes. Unless otherwise specified by Openbridge in a separate license, your right to use any Openbridge Properties is subject to the Terms.

Updates. You understand that the Openbridge products are evolving. As a result, Openbridge may require you to accept updates to the Openbridge products. You acknowledge and agree that Openbridge may update the Openbridge Properties with or without notifying you. You may need to update third-party software from time to time in order to use the Openbridge products.

Free Trials and Other Promotions. Any free trial or other promotion that provides you with free access to Commercial Services (defined below) must be used within the specified time of the trial. At the end of the trial period, your use of that Commercial Service will expire and any further use of such Commercial Service is prohibited unless you pay the applicable fees.

Certain Restrictions. The rights granted to you in the Terms are subject to the following restrictions: You may not

  • copy, modify, host, sublicense or resell the Services;
  • frame or utilize framing techniques to enclose any trademark, logo, or other Openbridge Properties (including images, text, page layout or form) of Openbridge;
  • use metatags or other “hidden text” using Openbridge’s name or trademarks;
  • modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Openbridge Properties except to the extent the foregoing restrictions are expressly prohibited by applicable law;
  • use any manual or automated software devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Site (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials;
  • access the Openbridge Properties in order to build a similar or competitive website, application or services;
  • remove or destroy any copyright notices or other proprietary markings contained on or in the Openbridge Properties;
  • access or attempt the access the Services by any means other than what Openbridge provides or expressly allows;
  • modify, adapt or hack the Services or modify another website so as to falsely imply that it is associated with the Services, Openbridge, or any other Openbridge service;
  • reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services, without the express written permission by Openbridge;
  • transmit any worms or viruses or any code of a destructive nature; or circumvent any use restrictions put into place to prevent certain uses of the Services;
  • violate any intellectual property right of any third party or behave in a manner that is unlawful, or otherwise in violation of our Community Guidelines;
  • misrepresent your affiliation with a person or entity;
  • attempt to disable, impair, or destroy the Services or disrupt or inhibit any other user from using the Services;
  • market or advertise through the Services;
  • use any data mining or similar data gathering and extraction methods in connection with the Services; or
  • use the Openbridge Properties to violate any applicable law.

Availability of the Services. Information describing the Services is accessible worldwide but this does not mean the Services or certain portions of the Services are available in your country. We may restrict access to portions of the Services in certain countries. It is your responsibility to make sure your use of the Services is legal in the country where you reside. The Services may not be available in all languages. If at Openbridge’s reasonable determination, you are using the Openbridge products in a manner that violates laws, creates an excessive burden or potential adverse impact on Openbridge’s systems, in addition to any of its other rights or remedies, Openbridge may, without liability to Openbridge, immediately suspend your access to the Openbridge Properties.

Your Data. Use of the Services may depend on your transmission of certain data (your “Data”). You retain all rights and ownership to your Data. We do not claim any ownership rights to your Data. You represent and warrant that you have the necessary rights and licenses required to provide your Data to Openbridge in connection with your use of the Services and that by providing your Data in this manner, you will not violate any intellectual property rights of third parties, confidential relationships, contractual obligations or laws. Without limiting the generality of the foregoing, you shall provide all notices to, and obtain any consents from, any data subject as required by any applicable law, rule or regulation in connection with the processing of any personally identifiable information of such data subjects via the Services by Openbridge and/or you. You shall be solely responsible for ensuring that any processing of Data by Openbridge and/or you via the Services does not violate any applicable laws.

You shall not process or submit to the Services any Data that includes any:

  • “personal health information,” as defined under the Health Insurance Portability and Accountability Act, unless it enters into a separate agreement with Openbridge relating to the processing of such data;
  • government issued identification numbers, including Social Security numbers, driver’s license numbers and other state-issued identification numbers;
  • financial account information, including bank account numbers;
  • payment card data, including credit card or debit card numbers; or
  • “sensitive” personal data (PII), as defined under Directive 95/46/EC of the European Parliament (“EU Directive”) and any national laws adopted pursuant to the EU Directive, about residents of Switzerland and any member country of the European Union, including racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health or condition, sexual life, or the commission or alleged commission any crime or offense.

User Option to Encrypt. Openbridge provides you with the option to encrypt the transmission of your Data. You acknowledge that it is your responsibility to encrypt the transmission of your Data should you wish to protect it. In the event you decide not to utilize encryption and transmit your Data unencrypted over a network or via other methods, you assume all related risks for doing so. Openbridge will not be liable for any liabilities arising from your use of the Services (including your transmission of Data) over the internet or other networks.

Openbridge Stores Your Data in the United States. Openbridge provides the Service from the United States. By using and accessing the Service, you understand and agree to the storage and processing of your Data and any other information you choose to provide in the United States. Openbridge also stores data in regions other than the United States according to location(s) selected and purchased by the customer during ordering. Openbridge reserves the right to temporarily store and process your Data, and any other information you choose to provide, within the United States regardless of the final delivery destination of that data.

Openbridge Proprietary Rights. Except with respect to your Data, you agree that Openbridge and our suppliers own all rights, title and interest in the Openbridge Properties and Content. Openbridge’s Software and other technology that may be used to provide the Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Openbridge Properties. These terms do not grant you any right, title, or interest in any of the Openbridge Properties or any Content other than your Data and your User Content. These Terms do not grant you any rights to use the Openbridge trademarks, logos, domain names, or other brand features.

Your Feedback. We appreciate your ideas, comments, suggestions, documents and/or proposals (“Feedback”). You represent and warrant that you have all rights necessary to submit the Feedback and you hereby grant Openbridge a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback.

Community & Support

Openbridge Support Forums. Openbridge account provides you access to the Openbridge Community, Support Forums and other public and pr areas on the Openbridge Properties (collectively, the “Forums”). By accessing the Forums, you acknowledge that you are solely liable and responsible for how you use the Forums, as well as any damages that may result from the disclosure of your User Content. You also acknowledge that it is possible that you will be exposed to User Content from others that you may consider offensive, indecent, or otherwise objectionable. Views expressed on the Forums do not necessarily reflect Openbridge’s views. Openbridge does not endorse User Content posted by you or others. Certain User Content from others may be incorrectly labeled, rated, or categorized.

License to Your Content. You grant Openbridge a fully paid, royalty-free, perpetual, irrevocable, worldwide, royalty-free, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display, Forum Content (in whole or in part) for the purposes of operating and providing the Services to you. Please remember that other users may search for, see, use, modify and reproduce any of your User Content that you submit to any Forum or other “public” areas of the Openbridge Properties. You warrant that the holder of any worldwide intellectual property right, including moral rights, in your User Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You agree that you, not Openbridge, are responsible for all of your User Content.

No Obligation to Pre-Screen User Content and Data. You acknowledge that Openbridge has no obligation to pre-screen any information, data, text, software, music, sound, photographs, video, messages, tags or other materials submitted by you or other users (“User Content”) posted or otherwise made available by users and accessible through the Openbridge Properties (“Openbridge Content”), although we reserve the right in our sole discretion to pre-screen, refuse or remove any User Content. By entering into the Terms, you provide your irrevocable consent to such monitoring. You acknowledge and agree that you have no expectation of privacy concerning the transmission of your User Content and that we reserve the right to remove any User Content that violates the Terms or is otherwise objectionable. In the event that we pre-screen, refuse or remove any User Content, you acknowledge that we will do so for our benefit, not yours.

Storage. Unless expressly agreed by Openbridge in writing elsewhere, we have no obligation to store any of your User Content that you upload, post, email, transmit or otherwise make available on or through the Openbridge Properties. We have no responsibility or liability for the deletion or accuracy of any User Content, including the failure to store, transmit or receive transmission of your User Content; or the security, privacy, storage or transmission of other communications originating with or involving use of the Openbridge Properties.

Commercial Services.

Openbridge offers several types of paid Services which may be subject to separate commercial Supplemental Payment Terms (“Commercial Services”) where applicable. You may request to have us provide professional services to you and these services will be subject to a separate written Commercial Services agreement. Any fees for agreed upon in a Commercial Services agreement are in addition to the Subscription Fees and are payable in accordance with the terms detailed in the agreement.

Account Administrators

You may specify end users as "Administrators" through the administrative console of the Services. Administrators may have the ability to access, disclose, restrict or remove Data in from Services accounts. Administrators may also have the ability to monitor, restrict, or terminate access to Services accounts for their end users. Openbridge responsibilities do not extend to your internal management or administration of the Services. You are responsible for: (i) maintaining the confidentiality of passwords of your account and any Administrator accounts; (ii) managing access to Administrator accounts; and (iii) ensuring that Administrators' use of the Services complies with this Agreement.

Unauthorized Use & Access. You will prevent unauthorized use of the Services by your Administrators and your end users and terminate any unauthorized use of or access to the Services. You will promptly notify Openbridge of any unauthorized use of or access to the Services.


Technical support is only provided to users of Commercial Services based on your specific purchased Service levels. Openbridge provides support via the Forums and access to Openbridge installation guides and other documentation related to the Service at support.

License Conditions

Use of any of our software and associated documentation that is made available via the Site or the Services (each a “connector”) is governed by the terms of the license agreement that accompanies or is included with the Bridge, or by the license agreement expressly stated on the Site page(s) accompanying the connector. These license terms may be posted with the data marketplace or at the Site page where the connectors can be accessed. You will not use, download or install any connector that is accompanied by or includes a license agreement unless you agree to the terms of such license agreement. At no time will Openbridge provide you with any tangible copy of a connector. Openbridge shall deliver data from the connectors via electronic transfer or download and shall not use or deliver any tangible media in connection with the (i) delivery, installation, updating or problem resolution of any connector (including any new releases); or (b) delivery, correction or updating of documentation. Unless the accompanying license agreement expressly allows otherwise, any copying or redistribution of the connectors is prohibited, including any copying or redistribution of the connectors to any other server or location, or redistribution. If there is any conflict between the Terms and the license agreement, the license agreement shall take precedence in relation to that connector (except as provided in the following sentence). If the connector is a pre-release or beta version, then, except for anything to the contrary included within an accompanying license agreement, you are not permitted to use or otherwise rely on the connector for any commercial purposes. If no license agreement accompanies use of the connector, use of the connector will be governed by the Terms. Subject to your compliance with the Terms, Openbridge grants you a non-assignable, non-transferable, non-sublicensable, revocable, non-exclusive license to use the connectors for the sole purpose of enabling you to use the Services in the manner permitted by the Terms.

Third Party Technology

The Services may contain links to third party websites or technology (for example, we may host a library of plugins created by entities other than Openbridge) (“Third Party Technology”). Openbridge does not endorse and is not responsible or liable for the products or services provided by such third parties. Openbridge is not responsible for the operation or functionality of such Third Party Technology. You are solely responsible for your use of any Third Party Technology. The Products may include individual open-source Products components, each of which has its own copyright and its own applicable license conditions. The open-source Products are licensed to Customer under the terms of the applicable open source license conditions and/or copyright notices that can be found in the licenses file, the Documentation or other materials accompanying the Products. If there are provisions in those open-source licenses that expressly conflict with these Terms, the relevant open source license terms will apply. ANY THIRD PARTY TECHNOLOGY DOWNLOADED OR OTHERWISE OBTAINED IN CONNECTION WITH YOUR USE OF THE OPENBRIDGE PROPERTIES IS DONE SO AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH THIRD PARTY TECHNOLOGY.


You agree to indemnify and hold Openbridge, its parents, subsidiaries, affiliates, officers, agents, employees, resellers or other partners and licensors harmless from any claim, demand, loss, or damages, including reasonable attorneys’ fees, arising out of or related to your Data, or the use thereof, including but not limited to allegations that any processing of your Data by Openbridge and/or you under this Agreement violates any applicable law or regulation, or infringes the privacy or intellectual property rights of a third party, your User Content, your use of the Openbridge Properties, your violation of these terms, or your violation of any law.

Limited Warranty & Disclaimer

The Service is Available “AS-IS” AND WITHOUT WARRANTY. Openbridge PROVIDES THE Openbridge Products and Services “AS IS” AND ON AN “AS AVAILABLE” BASIS. YOUR USE OF THE Openbridge Products and Services IS AT YOUR OWN RISK. Openbridge PROVIDES THE Openbridge PROPERTIES WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Openbridge makes no warranty or condition that the Openbridge Products and Services will meet your requirements or be uninterrupted, timely, secure or error-free. Openbridge makes no warranty or condition that results obtained from your use of the Openbridge Products and Services will be accurate or reliable or that any errors in the Openbridge Products and Services will be corrected. Openbridge will have no responsibility for any harm to your computer system, loss or corruption of data, or other harm that results from your access to or use of the Openbridge Products and Services. No advice or information, whether oral or written, obtained by you in connection with your use of the Openbridge Products and Services shall create any warranty not expressly stated in these Terms. FROM TIME TO TIME, Openbridge MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH USERS MAY EXPERIMENT. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND AND MAY BE MODIFIED OR DISCONTINUED AT ANY TIME AT OUR SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES AND TOOLS. Some states do not allow the types of disclaimers in this paragraph, so they may not apply to you.

Limitation of Liability



We reserve the right to suspend or cease providing the Openbridge SERVICES or any portion of the Openbridge SERVICES, at any time, with or without cause, and with or without notice. We may suspend or terminate your use of the Openbridge SERVICES if you are not complying with these Terms, or if you use the Services in any way that could cause us legal liability or disrupt others’ use of the Services. If we suspend or terminate your use, we will try to let you know in advance. If you want to terminate the Services at any time, you may do so by (a) notifying Openbridge and (b) closing your account for the Services that you use. Your written notice should be sent to Openbridge’s address set forth in the Notice section below or to: billing@openbridge.com. Termination of any Service includes removal of access to such Service and barring of further use of the Service. Termination of all Services also includes deletion of your password and all related information, files and data associated with or inside your account, including your Data. Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of Services may involve deletion of your Data associated therewith from our live databases. Openbridge will not have any liability whatsoever to you for any suspension or termination, including for deletion of your Data. All provisions of these Terms, which by their nature should survive, shall survive termination of Services, including without limitation ownership provisions, warranty disclaimers and limitations of liability.

Electronic Communications

The communications between you and Openbridge use electronic means, whether you visit the Openbridge Properties or send us e-mails, or whether we post notices on the Openbridge Properties or communicate with you via e-mail. For contractual purposes, you (a) consent to receive communications from us in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. Your consent in this section does not affect your statutory rights.


Where Openbridge requires that you provide an e-mail address, you are responsible for providing us with your most current e-mail address. In the event that the last e-mail address you provided to us is not valid, or for any reason is not capable of delivering to you any notices required/permitted by the Terms, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to us at the following address: Openbridge, Inc. 119 Braintree Street, Suite 413 Boston MA 02134. Such notice shall be deemed given when received by Openbridge by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.

Export Control

You may not use, export, import or transfer the Openbridge SERVICES except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Openbridge Properties and any other applicable laws. In particular, but without limitation, the Openbridge Properties may not be exported or re-exported (a) into any United States embargoed countries, or (b) to anyone of the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Openbridge Properties, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use the Openbridge Properties for any purpose prohibited by U.S. law, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons. You acknowledge and agree that products, services or technology provided by Openbridge are subject to the export control laws and regulations of the United States. You shall comply with these laws and regulations and shall not, without prior U.S. government authorization, export, re-export, or transfer the Openbridge Properties, or any portion thereof, either directly or indirectly, to any country in violation of such laws and regulations.

Government Use

If you are a U.S. government entity, you acknowledge that any Services provided are "Commercial Items" as defined at 48 C.F.R. 2.101, and are being provided as commercial computer software subject to the restricted rights described in 48 C.F.R. 2.101 and 12.212.

Governing Law

The Terms and any action related thereto will be governed and interpreted by and under the law of the State of Delaware, without giving effect to any principles that provide for the application of the law of another jurisdiction.

EU Personal Data (GDPR)

Processing of personal data relating to users located in the European Economic Area (including the United Kingdom as of the Effective Date of this Privacy Policy) by Openbridge solely on behalf of the End Customer, the terms of the Data Processing Addendum shall apply. The following terms have the meanings given in the General Data Protection Regulation (EU) 2016/679 (“GDPR”): “personal data”, “data subject” and “process”.

Copyright Infringement

We respond to notices of copyright infringement consistent with the Digital Millennium Copyright Act (“DMCA”). If you believe that your work has been infringed in connection with the Services or access to your content was disabled or removed by Openbridge as a result of an improper copyright infringement notice, please contact support@openbridge.com

Youtube Terms of Service

Customers who use our products that connect to Youtube, please visit Youtube's Terms of Service.